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Accessibility Statement

Last updated: March 30, 2025

Our Commitment

A&E Wait Times is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

A&E Wait Times is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

A&E Wait Times includes the following accessibility features:

  • Semantic HTML structure with appropriate headings and landmarks
  • Sufficient color contrast between text and background
  • Text resizing without loss of content or functionality
  • Alternative text for all informative images
  • Keyboard accessibility for all interactive elements
  • ARIA attributes where appropriate to enhance screen reader compatibility
  • Responsive design that works on various devices and screen sizes

Known Limitations

Despite our best efforts, there may be some aspects of the website that are not fully accessible:

  • Some older PDF documents may not be fully accessible to screen reader software
  • Some interactive charts and maps may be difficult to navigate using only a keyboard
  • Live wait time updates may not be announced by screen readers in real-time

Feedback and Contact Information

We welcome your feedback on the accessibility of A&E Wait Times. Please let us know if you encounter accessibility barriers:

We try to respond to feedback within 3 business days.

Assessment and Compliance Process

A&E Wait Times assessed the website's accessibility by the following approaches:

  • Self-evaluation using automated testing tools
  • Manual testing with assistive technologies
  • User testing with individuals who have disabilities

Improvement Plan

We are working to improve the accessibility of A&E Wait Times through the following initiatives:

  • Regular accessibility audits and remediation of issues
  • Staff training on digital accessibility
  • User testing with people who use assistive technologies
  • Implementing accessibility improvements as part of our development process

Additional Assistance

If you cannot access any part of this website or need assistance, please contact us:

We will consider your request and provide you with an accessible alternative.